Privacy Policy

Introduction
Clear Hearing (the “Company”) is committed to safeguarding your privacy. This Privacy Policy explains what information we collect, how we use it, the measures we take to protect it, and how you can make informed decisions when using our Service. This policy applies to our website (www.clearhearing.uk), our mobile application, and any affiliated sites where our Service is offered. For the purposes of this policy, “Service” refers to any potential Clear Hearing’s digital offerings, “we,” “us,” and “our” denote Clear Hearing, and “you” refers to any user of our Service.

 

1. Consent
By accessing our Service, you agree to this Privacy Policy and our Terms of Use, thereby consenting to the collection, storage, use, and disclosure of your personal data as described herein.

 

2. Information We Collect

• Personal Information:
  This includes data that can identify you personally, such as your name, address, email address, and other similar details.

• Non-Personal Information:
  We may also gather anonymous data that cannot be used to identify you directly. This may include demographic details, general usage statistics, referring or exit pages, browser type, device details, and click counts.

In addition, our Service may automatically collect technical data via cookies—small text files stored on your device. These cookies help us enhance your experience by recording your preferences and usage patterns. While you can disable cookies through your browser settings, please note that some areas of our Service might not function optimally if you do so.

 

3. How We Use and Share Information

• Personal Information:
  We do not sell or trade your personal data. However, we may share it with trusted third-party providers—such as payment processors —only to the extent necessary to perform services on our behalf. In such cases, these providers are bound by their own privacy policies. We may also disclose your personal information if required by law or if you breach our Terms of Use.

• Non-Personal Information:
  We may on occasion use non-personal data to enhance our Service, track trends, and analyse user behaviour. This aggregated information may be shared with partners, advertisers, and third parties at our discretion.

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4. How We Protect Your Information
We implement industry-standard security measures and reasonable precautions via our website host, Wix, to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is completely secure. By using our Service, you acknowledge and accept these inherent risks.

 

5. Your Rights
You have the right to opt out of receiving marketing communications from us at any time. Each promotional email we send includes an unsubscribe option. Please note that even if you opt out of promotional emails, we may still send you essential administrative messages, such as updates to our Privacy Policy.

 

6. Links to Other Websites
Our Service may include links to third-party websites. Please be aware that this Privacy Policy applies solely to the information we collect through our Service. We are not responsible for the privacy practices of external sites, and we encourage you to review their respective privacy policies before engaging with them.

 

7. Age of Consent
By using our Service, you confirm that you are at least 18 years old.

 

8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page and will take effect five (5) days after being published. It is your responsibility to check for updates periodically. Continued use of our Service after changes are posted constitutes your acceptance of the revised policy.

 

9. Merger or Acquisition
In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the new owner. This Privacy Policy will continue to govern the use of your information unless required otherwise by law.

 

10. Email Communications & Opting Out
We will send you essential Service-related communications, such as notifications about maintenance or enhancements, which you may not be able to opt out of. For promotional emails, you may opt out by following the unsubscribe instructions provided in each email.

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11. Contact Us & Withdrawing Consent
If you have any questions about this Privacy Policy or wish to withdraw your consent for the continued collection, use, or disclosure of your personal information, please contact us at:
Email: helen@clearhearinghove.com

Last Updated: This Privacy Policy was last updated on [insert date].